Samples, Returns & Credits
We cater to the smaller orders and sample purchases that the large manufacturers do not want, as well as skid load and full truckload quantities. We have packaged our candle making products in very small quantities so you will have the opportunity to sample each product we offer with very little cost to you. We suggest that you take full advantage of our policy. Feel free to sample the products that interest you in very small quantities. This will keep you from ordering a large amount of something you do not want and would need to return.
If within 30 days of the invoice date you must return a Non Fragrance or Dye item, FIRST notify us via e-mail, fax or telephone, and ship to us freight prepaid for a store credit. A Restocking charge of 25% will be deducted from the price of the item returned, and that total can be used towards your next purchase. Returned items must be in original packaging and in resellable condition. Insure your returns in case of damage. Due to purity concerns, we cannot resell fragrances or dye, this is why we can not accept them as credit in any return.